Senior Executive / Assistant Manager (Support & Patient Operations – Health Information Management Services), Eastern General Hospital Planning Office

The upcoming EasternGeneral Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services,covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, andbeing an employer of choice that empowers staff in their careers. We are seeking a highly driven individual to support the planning and development of Medical Reports and Release of Information (ROI) processes to ensure accuracy, consistency, and compliance with regulatory requirements. Key responsibilities include developing workflows and processes for Medical Reports and ROI, establishing a structured framework for medical report and ROI application processes, setting guidelines for internal and external requests for medical information and developing billing and payment processes to support efficient administration. Additional responsibilities include involvement in training of future staff and designing an efficient rostering framework. You will also support the hospital's Operational Readiness, Activation and Transition (ORAT) efforts and collaborate across departments to build a seamless healthcare delivery system from the ground up. Requirements: Bachelor's Degree in any discipline (preferably in healthcare, business or operations management) with at least 2 years of relevant working experience Experience in healthcare operations will be an advantage Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies Possess excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff Teamplayer, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills Ability to work independently and under pressure, adapt to change and manage challenges in a fast-paced healthcare environment