Senior Procurement & Operations Executive

The Role The Senior Procurement & Operations Executive plays a key role in ensuring the smooth day-to-day operations of the hospital. This role combines hands-on operational support with strategic procurement and inventory management, ensuring that clinical and front desk teams have the supplies, equipment, and resources they need to deliver uninterrupted, high-quality patient care. You will split your time between hands on operations and procurement/inventorymanagement. Reportingto the Operations Manager/Assistant Hospital Director, you will manage supplier relationships, drive cost-effective purchasing and operational efficiency, and collaborate with internal stakeholders and vendors to maintain optimal inventory while ensuring compliance with hospital policies and regulatory requirements. Key Responsibilities 1. Procurement & Inventory Management Procurement : Source and purchase medical supplies, medications, equipment, and operational materials Inventory Management : Track stock levels, manage ordering systems, implement cost controls Vendor Relations : Negotiate contracts, maintain supplier relationships, resolve issues Operations : Coordinate scheduling, manage budgets, ensure compliance with regulations Cost Control : Analyze spending, identify savings opportunities, optimize efficiency Team Coordination : Work with clinical and administrative staff to meet operational needs Documentation : Maintain records, prepare reports, track KPIs 2. Operational Support & Process Improvement Support the review, development, and continuous improvement of operational workflows. Oversee daily hospital operations – facility keep up Coordinate between reception, nurses and vets to keep things running without bottlenecks Participate in scenario planning and hospital table-top exercises. Ensure daily operations and foundational services are executed smoothly and consistently to organizational standards. Support tracking and monitoring of KPIs, and optimize resource utilization. Execute initiatives to improve operational efficiency and workflow effectiveness. Assist in internal and external communications relating to operations. Support price revision exercises for inventory, including identifying critical items impacting margins or not aligned with pricing guidelines. Support onboarding of new associates and basic HR admin (PMS System, lockers management) 3. Facility & Fault Reporting Coordination Ensure hospital infrastructure and facilities remain functional and well-maintained. Track, report, and escalate operational issues promptly to management. Coordinate daily operational activities to ensure efficient service delivery. Maintain a strong understanding of departmental workflows and SOPs. Ensure safe and smooth operations across clinical and non-clinical areas. 4. Reporting &Administration Monitor and collate data on procurement, KPIs, and operational performance. Prepare and submit periodic reports for management review. Perform ad-hoc duties and projects as assigned. Requirements & Qualifications Diploma in Supply Chain Management, Procurement, Business Administration, Logistics, or a related field. Minimum 5 years of experience in procurement, purchasing or related functions, with at least 2 years in veterinary, healthcare, pharmaceutical or medical environments. Experience with ERP or inventory managing systems, and proficiency with Microsoft Office applications. Strong knowledge of procurement processes, inventory management, and supplier relationship management. Strong negotiation, analytical, and problem-solving skills with strong attention to detail. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external suppliers. Customer-service oriented mindset. Able to work independently in a fast-paced, dynamic environment. Demonstrates initiative and a continuous improvement mindset. Problem-solving ability under pressure. Budget management experience. Preferred Qualifications Veterinary industry experience Knowledge of veterinary supplies/pharmaceuticals Experience with vendor management systems