About this role
Lead a team to ensure professional customer service and seamless operations at admission centres. Responsibilities include staff rostering, coaching, process improvement, and resolving operational issues.
Requires a Diploma with 2 years of frontline customer service experience or GCE 'O'/'N' Level with 7 years of experience. Candidates must be customer-oriented and able to work staggered hours between 7:30am and 6:00pm.
What they're looking for
Customer ServiceTeam LeadershipStaff RosteringCoachingTrainingProcess ImprovementConflict ResolutionSAP
Frequently asked questions
What does a Senior/Patient Service Associate Executive, Pre-Operative & Admitting Services (Admissions Hotline) at SingHealth do?
Lead a team to ensure professional customer service and seamless operations at admission centres. Responsibilities include staff rostering, coaching, process improvement, and resolving operational issues. Requires a Diploma with 2 years of frontline customer service experience or GCE 'O'/'N' Level w…
What skills does this Senior/Patient Service Associate Executive, Pre-Operative & Admitting Services (Admissions Hotline) role need?
Key skills for this role include Customer Service, Team Leadership, Staff Rostering, Coaching, Training, Process Improvement.
How much does a Senior/Patient Service Associate Executive, Pre-Operative & Admitting Services (Admissions Hotline) at SingHealth pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior/Patient Service Associate Executive, Pre-Operative & Admitting Services (Admissions Hotline) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Senior/Patient Service Associate Executive, Pre-Operative & Admitting Services (Admissions Hotline) role?
You can apply directly on SingHealth's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.