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Patient Service Associate - Operations (Frontline)

SingHealth

SingaporeFull-timeOn-site

Posted 20 Jun 2026

About this role

Provide administrative support and frontline services to ensure a seamless care journey for patients. Responsibilities include registration, appointment scheduling, payment collection, and financial counselling. Requires a diploma, GCE 'A' or 'O' levels, or Higher NITEC in Service Skills. Candidates should be meticulous team players with proficiency in Microsoft applications and preferably 2 years of customer service experience.

What they're looking for

Patient ExperiencePatient RegistrationAppointment SchedulingPayment CollectionFinancial CounsellingMulti-taskingInterpersonal CommunicationMicrosoft Office

Frequently asked questions

What does a Patient Service Associate - Operations (Frontline) at SingHealth do?

Provide administrative support and frontline services to ensure a seamless care journey for patients. Responsibilities include registration, appointment scheduling, payment collection, and financial counselling. Requires a diploma, GCE 'A' or 'O' levels, or Higher NITEC in Service Skills. Candidates…

What skills does this Patient Service Associate - Operations (Frontline) role need?

Key skills for this role include Patient Experience, Patient Registration, Appointment Scheduling, Payment Collection, Financial Counselling, Multi-tasking.

How much does a Patient Service Associate - Operations (Frontline) at SingHealth pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Patient Service Associate - Operations (Frontline) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Patient Service Associate - Operations (Frontline) role?

You can apply directly on SingHealth's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.