About this role
Lead a team to ensure smooth operations of admission centres through professional customer service and staff management. Responsibilities include rostering, coaching, handling service feedback, and supporting process improvement initiatives.
Requires a Diploma with 2 years of frontline customer service experience or GCE 'O'/'N' levels with 7 years of experience. Candidates must be customer-oriented with strong interpersonal skills and the ability to work staggered weekday hours.
What they're looking for
Customer ServiceTeam LeadershipStaff RosteringCoachingTrainingProcess ImprovementConflict ResolutionSAP
Frequently asked questions
What does a Senior / Patient Service Associate Executive, Pre-Operative & Admitting Services at SingHealth do?
Lead a team to ensure smooth operations of admission centres through professional customer service and staff management. Responsibilities include rostering, coaching, handling service feedback, and supporting process improvement initiatives. Requires a Diploma with 2 years of frontline customer serv…
What skills does this Senior / Patient Service Associate Executive, Pre-Operative & Admitting Services role need?
Key skills for this role include Customer Service, Team Leadership, Staff Rostering, Coaching, Training, Process Improvement.
How much does a Senior / Patient Service Associate Executive, Pre-Operative & Admitting Services at SingHealth pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior / Patient Service Associate Executive, Pre-Operative & Admitting Services role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Senior / Patient Service Associate Executive, Pre-Operative & Admitting Services role?
You can apply directly on SingHealth's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.