About this role
Manage clinical and non-clinical patient feedback by conducting investigations and facilitating family conferences. Liaise with lawyers on medico-legal issues and support data analytics and service innovation initiatives.
Requires a degree in any discipline with a preference for experience in a healthcare institution. Candidates must be bilingual in English and another language with strong interpersonal and multitasking abilities.
What they're looking for
Patient RelationsFeedback ManagementInvestigationConflict ResolutionMedico-legal LiaisonData AnalyticsService InnovationInterpersonal Skills
Frequently asked questions
What does a Senior Executive, Office of Patient Experience (OPE) at SingHealth do?
Manage clinical and non-clinical patient feedback by conducting investigations and facilitating family conferences. Liaise with lawyers on medico-legal issues and support data analytics and service innovation initiatives. Requires a degree in any discipline with a preference for experience in a heal…
What skills does this Senior Executive, Office of Patient Experience (OPE) role need?
Key skills for this role include Patient Relations, Feedback Management, Investigation, Conflict Resolution, Medico-legal Liaison, Data Analytics.
How much does a Senior Executive, Office of Patient Experience (OPE) at SingHealth pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Executive, Office of Patient Experience (OPE) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Senior Executive, Office of Patient Experience (OPE) role?
You can apply directly on SingHealth's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.