About this role
Singlife is seeking a Customer Service role to manage customer and intermediary interactions via emails, letters, and outbound calls, maintaining the company’s service standards and tone of voice. You will apply product knowledge and SOPs to resolve routine inquiries. You will support junior colleagues, manage case documentation, and ensure timely follow-ups to uphold SLA and service quality. Strong English, problem solving, and computer skills are essential for success in this role. J-18808-Lj…
Frequently asked questions
What does a Senior Customer Experience & Correspondence Specialist at Singlife do?
Singlife is seeking a Customer Service role to manage customer and intermediary interactions via emails, letters, and outbound calls, maintaining the company’s service standards and tone of voice. You will apply product knowledge and SOPs to resolve routine inquiries. You will support junior colleag…
How much does a Senior Customer Experience & Correspondence Specialist at Singlife pay?
This role lists a salary of S$3,906 – S$6,510 per month.
Is this Senior Customer Experience & Correspondence Specialist role remote, hybrid, or on-site?
The listing is based in Singapore. Check the posting for remote or hybrid options.
How do I apply for this Senior Customer Experience & Correspondence Specialist role?
You can apply directly on Singlife's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.