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Manager, Home Service Assurance Platform (SMART) (Networks)

Singtel Group

SingaporeFull-timeOn-site

Posted 12 Jun 2026

About this role

Own the end-to-end availability and reliability of the Home Service Assurance (SMART) platforms while governing the full system lifecycle. Lead incident recovery, vendor performance, and security compliance to ensure high service quality and operational stability. Requires a Bachelor's degree in IT, Computer Science, or Engineering with over 6 years of experience in IT operations or platform management. Must have a proven track record of managing 24x7 mission-critical systems and multi-vendor environments.

What they're looking for

Service AssurancePlatform ManagementIncident ManagementChange ManagementVendor ManagementDevOpsRisk ManagementCompliance

Frequently asked questions

What does a Manager, Home Service Assurance Platform (SMART) (Networks) at Singtel Group do?

Own the end-to-end availability and reliability of the Home Service Assurance (SMART) platforms while governing the full system lifecycle. Lead incident recovery, vendor performance, and security compliance to ensure high service quality and operational stability. Requires a Bachelor's degree in IT,…

What skills does this Manager, Home Service Assurance Platform (SMART) (Networks) role need?

Key skills for this role include Service Assurance, Platform Management, Incident Management, Change Management, Vendor Management, DevOps.

How much does a Manager, Home Service Assurance Platform (SMART) (Networks) at Singtel Group pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Manager, Home Service Assurance Platform (SMART) (Networks) role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Manager, Home Service Assurance Platform (SMART) (Networks) role?

You can apply directly on Singtel Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.