About this role
Provide first-contact desktop support to users by resolving help requests and managing incidents to maintain SLA expectations. Responsibilities include performing system imaging, asset inventories, and documenting technical standards and procedures.
Requires at least one year of experience with Windows 10 and Office 365, along with strong English communication skills. Candidates must hold a relevant certification such as CompTIA A+, Security+, Network+, or a Microsoft Certified Windows Client credential.
What they're looking for
Desktop SupportWindows 10Microsoft Office 365ImagingAsset InventoryIncident ManagementTechnical EscalationRemote Support
Frequently asked questions
What does a #EG IT Desktop Support at Singtel Group do?
Provide first-contact desktop support to users by resolving help requests and managing incidents to maintain SLA expectations. Responsibilities include performing system imaging, asset inventories, and documenting technical standards and procedures. Requires at least one year of experience with Wind…
What skills does this #EG IT Desktop Support role need?
Key skills for this role include Desktop Support, Windows 10, Microsoft Office 365, Imaging, Asset Inventory, Incident Management.
How much does a #EG IT Desktop Support at Singtel Group pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this #EG IT Desktop Support role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this #EG IT Desktop Support role?
You can apply directly on Singtel Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.