About this role
Act as the primary Service Manager for security and access control solutions, ensuring compliance with SLAs and security protocols. Coordinate incident, problem, and change management activities while leading root cause analysis for security-related incidents.
Requires a Diploma or Degree in Computer Science or Engineering with 2-3 years of experience in telecommunications operations or service delivery. Knowledge of network protocols (OSPF, BGP) and WAN technologies is essential.
What they're looking for
Service ManagementIncident ManagementProblem ManagementChange ManagementSLA ManagementRoot Cause AnalysisVendor CoordinationNetwork Protocols
Frequently asked questions
What does a IT Service Manager at Singtel Group do?
Act as the primary Service Manager for security and access control solutions, ensuring compliance with SLAs and security protocols. Coordinate incident, problem, and change management activities while leading root cause analysis for security-related incidents. Requires a Diploma or Degree in Compute…
What skills does this IT Service Manager role need?
Key skills for this role include Service Management, Incident Management, Problem Management, Change Management, SLA Management, Root Cause Analysis.
How much does a IT Service Manager at Singtel Group pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this IT Service Manager role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this IT Service Manager role?
You can apply directly on Singtel Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.