About this role
Provide Tier 2 technical support for enterprise network services, managing complex incidents and performing root cause analysis. Collaborate with global customers and vendors to resolve issues and maintain service availability through 24x7 shift operations.
Requires a Diploma or Bachelor's degree in Computer Science, IT, Telecommunications, or a related field. Experience in network operations, IP networking fundamentals, and familiarity with Cisco or Juniper equipment is preferred.
What they're looking for
Required
- •Diploma or Bachelor's degree in Computer Science, IT, Telecommunications, or related field
Nice to have
- •Experience in network operations
- •IP networking fundamentals
- •Familiarity with Cisco or Juniper equipment
Frequently asked questions
What does a Engineer at Singtel Group do?
Provide Tier 2 technical support for enterprise network services, managing complex incidents and performing root cause analysis. Collaborate with global customers and vendors to resolve issues and maintain service availability through 24x7 shift operations. Requires a Diploma or Bachelor's degree in…
What skills does this Engineer role need?
Key skills for this role include Tier 2 Technical Support, Incident Management, Root Cause Analysis, IP Networking, Cisco, Juniper.
How much does a Engineer at Singtel Group pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Engineer role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Engineer role?
You can apply directly on Singtel Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.