General Manager

Job Description Provide strategic leadership and daily operational oversight across several hotel units. Drive revenue growth through yield management, channel optimization, and competitive benchmarking. Lead budgeting, forecasting etc Establish SOPs, monitor guest satisfaction KPIs, and implement continuous service improvement strategies. Manage cross-functional teams including front office, housekeeping, engineering, F&B, and back-of-house operations. Liaise with property owners, franchisors, and government authorities as needed. Ensure compliance with MOM regulations, workplace safety, and audit standards. Requirements Demonstrated experience in managing multi-property or complex hotel operations Strong knowledge of Singapore’s hospitality compliance framework Proven track record in financial management, operational optimization, and team leadership. Proven success in new hotel openings and turnarounds in both urban and resort environments. Ability to work under high-pressure environments, manage crisis situations, and make decisions independently in real-time. Maintain full operational control and be on standby to respond to urgent matters, safety issues, or business-critical events.