About this role
The Program Manager acts as a strategic partner managing the non-technical onboarding and operational execution for key accounts. They are responsible for resolving customer escalations, monitoring performance metrics, and coordinating with internal technical and operations teams to ensure seamless service delivery.
Requires a bachelor's degree in Business, Logistics, or a related field and at least 2 years of experience in the logistics or freight forwarding industry. Candidates should possess strong analytical skills, experience with WMS/TMS systems, and the ability to manage stakeholders in a fast-paced environment.
What they're looking for
Program ManagementEscalation ManagementRoot Cause AnalysisOnboardingStakeholder CommunicationProcess DesignProject ManagementRisk Mitigation
Frequently asked questions
What does a Program Manager at Sisal do?
The Program Manager acts as a strategic partner managing the non-technical onboarding and operational execution for key accounts. They are responsible for resolving customer escalations, monitoring performance metrics, and coordinating with internal technical and operations teams to ensure seamless …
What skills does this Program Manager role need?
Key skills for this role include Program Management, Escalation Management, Root Cause Analysis, Onboarding, Stakeholder Communication, Process Design.
How much does a Program Manager at Sisal pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Program Manager role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Program Manager role?
You can apply directly on Sisal's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.