Business Associate (Dental Practice)

We are looking for a Business Associate to manage the administrative backbone of our dental practice. This role is largely administrative — appointments, billing, claims, records, and office coordination — with a patient-facing element that makes every day rewarding. Enjoy a 5-day work week with stable day hours and all public holidays off. What You Will Do Manage the full appointment cycle: scheduling, confirming, rescheduling, and follow-ups Process payments and handle financial transactions accurately Submit, track, and reconcile dental claims via CHAS, Medisave, and insurance portals Maintain organised clinic records, reports, and filing systems Manage office and dental supply inventory, ordering, and vendor coordination Provide professional front desk support and handle patient enquiries What You Need Diploma or degree in any discipline (business administration, management, or healthcare-related fields are a plus) Strong organisational and multitasking skills Proficient with computer systems and office software applications Good communication skills — professional yet approachable Able to work rotating day shifts including at least one weekend day Experience in admin, office coordination, healthcare, or customer service is advantageous Why Join Us 5-day work week with day shifts only (8.30am–6.15pm) — no night shifts All public holidays off Structured training and professional development Annual leave + additional Reward Leave Medical and dental benefits Performance incentives Career progression into senior administrative and clinic coordination roles