Learning Centre Admin

We are looking for motivated and affable individuals who can work in a challenging and fast paced environment. o Attend to walk-in customers and incoming phone enquiries o Provide course consultation and ensure proper follow-up o Handle and resolve general feedback and complaints o Perform general administrative duties, such as data entry and filing o Processing of new student registration and payment o Provide administrative support to teachers, such as preparation of materials for classes o Assist in ad-hoc matters when necessary Requirements: o Candidate must possess at least O Level / Diploma holders o Able to work independently o Able to work on rotating shifts including weekends o Bilingual in English & Mandarin (in order to liaise with Mandarin speaking associates) o Proficient in MS Word and Excel o Passionate in customer service o Meticulous and systematic with administrative procedures o Work location : Jurong, Chua Chu Kang, Bukit Panjang, Pasir Ris, Simei