Academic Admin Support

Job Responsibilities We are looking for a responsible and organised individual to support student administration and attendance operations. Key Duties: 1. Attendance Management · Prepare attendance sheets for in-house courses and External Degree Programmes (EDP). · Update student attendance records in the School Management System (SMS). · Prepare attendance sheets for makeup classes. 2. Compliance & Reporting · Prepare and submit monthly attendance reports to the Immigration & Checkpoints Authority (ICA). · Monitor low attendance cases and issue warning letters. · Send official emails to students regarding attendance concerns. · Maintain proper records of all notifications and reports. 3. Leave & Absenteeism Administration · Process online leave applications for medical or urgent leave. · Review leave applications and reports. · Seek management approval for exceptional leave requests. · Prepare monthly leave reports for management review. · Monitor absenteeism and follow up with students. 4. Student Support · Handle student enquiries related to attendance, leave matters, and exam eligibility. · Provide Mandarin language support for students when required. · Assist students under provisional expulsion with appeal documentation. · Provide basic counselling and student guidance when needed. 5. Examination Support · Check students’ exam eligibility at the end of each module. · Inform the Exam Department and relevant staff of eligibility status. · Assist with invigilation during examinations. · Follow up with students on examination matters. 6. Administrative Duties · Retrieve student files and complete necessary documentation for final expulsion cases.