Join Our Team: Full-Time Centre Operations & Student Care Support (Hougang)

Love working with children and want a role where no two days look the same? StarChamps Hougang is looking for a full-time Centre Operations & Student Care Executive to be the friendly face and steady hand behind our classroom operations — from welcoming new families through the door to keeping our daily programmes running smoothly. This is more than an admin role. You'll be at the heart of our centre — building relationships with parents, supporting tutors, and helping shape the experience of every child who walks in. What you'll be doing Be the first point of contact for walk-ins, calls, and email enquiries — and the warm, knowledgeable voice that turns interest into enrolment Guide prospective parents through our courses and consult with them on the best fit for their child Keep daily class operations running like clockwork — attendance, classroom assignments, and scheduling Own the full student enrolment journey, from registration to fee collection Supervise homework and spelling practice for our Primary 1–6 students Be the go-to liaison between tutors, parents, and students for timing changes and day-to-day matters Help capture the energy of our classes through photos and content for our marketing Take pride in a centre that's clean, welcoming, and well run Jump in wherever needed — every day brings something a little different What we're looking for Diploma or equivalent 2+ years in a customer service role — an advantage, not a dealbreaker Bilingual in English and Mandarin (you'll be liaising with Mandarin-speaking parents on enrolment and fees) Comfortable with Microsoft Office and everyday tech A team player with a positive, can-do attitude and genuine warmth around children, parents, and teachers Available Monday–Friday, 10.30am–7.30pm or 12.15pm–9.15pm Prior teaching experience a plus (1 year preferred) Able to start August 2026 Why StarChamps CPF contribution, Annual Leave, and Sick Leave A genuinely positive, supportive team culture with real work-life balance Full training provided — we invest in getting you set up to succeed Steps from Hougang MRT and major bus routes — easy commute, no excuses for being late Ready to be part of a centre where your work actually shapes children's growth? We'd love to hear from you — apply online with your resume today. We regret that only shortlisted candidates will be notified.