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Manager, Product Support Specialist

Stripe

SingaporeFull-timeOn-site

Posted 19 Jun 2026

About this role

Lead and mentor a high-performing Product Support team to improve user experience and meet key operational metrics. Manage organizational projects including recruiting, training, and the definition of team processes and policies. Requires at least 3 years of direct people management experience leading operational or product support teams in a high-growth tech environment. Candidates should possess strong operational skills and the ability to execute complex projects with multiple stakeholders.

What they're looking for

People ManagementOperational LeadershipData-Driven Decision MakingProduct SupportProject ManagementStakeholder ManagementPerformance MetricsTechnical Troubleshooting

Frequently asked questions

What does a Manager, Product Support Specialist at Stripe do?

Lead and mentor a high-performing Product Support team to improve user experience and meet key operational metrics. Manage organizational projects including recruiting, training, and the definition of team processes and policies. Requires at least 3 years of direct people management experience leadi…

What skills does this Manager, Product Support Specialist role need?

Key skills for this role include People Management, Operational Leadership, Data-Driven Decision Making, Product Support, Project Management, Stakeholder Management.

How much does a Manager, Product Support Specialist at Stripe pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Manager, Product Support Specialist role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Manager, Product Support Specialist role?

You can apply directly on Stripe's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.