Senior QA Engineer

JOB DESCRIPTION Ride on the wave of Industry 4.0! Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Headquartered in Singapore with R&D center in Vietnam, STYL Solutions designs, develops and supplies hardware, software and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, telemetry. Our market segment coverage extends from financial services, retail, mass transit, education to social services markets in Singapore and South Asia Pacific. Our vision is to use Fintech and IoT to create smart and efficient cities that enhances Quality of Life through convenience and healthier living. JOB RESPONSIBILITIES Handle quality issues arising from market feedback by collaborating closely with factories, suppliers, and engineering teams to identify root causes and drive technical or design-related improvements. Lead the investigation and analysis of product and component quality problems; conduct root cause analysis and propose effective Corrective and Preventive Actions (CAPA). Track and ensure the timely implementation and proper closure of CAPAs through cross-functional collaboration. Oversee management of non-conforming parts and coordinate with suppliers to implement corrective quality improvements. Review and assess assembly factory process work instructions, inspection protocols, and test plans for compliance with regulatory standards and customer requirements. Support and conduct on-site audits, and follow up on continuous improvement initiatives. Prepare quality plans, inspection standards, and documentation to meet client and project-specific quality requirements. Define and develop appropriate test methodologies and inspection criteria based on product design and manufacturing processes. Compile and deliver failure analysis (FA) reports to customers, including detailed root cause findings and recommended corrective actions. Apply quality tools (e.g., QC 7 tools, Pareto Chart, Fishbone Diagram, 5 Whys, PDCA Cycle) for structured problem-solving and trend analysis. Maintain accurate and comprehensive quality records and reports to ensure traceability, compliance, and process stability. JOB REQUIREMENTS Degree in Engineering or related field, preferably in Electronics, Mechatronics. Minimum 5~10 years of experience in Quality or Process Engineering in a manufacturing environment. Strong knowledge of quality systems, tools, and methodologies, including 8D, Fishbone, Pareto, 5 Whys, and PDCA. Hands-on experience in component quality control—electronics, electromechanical parts, plastics, or metals. Ability to read technical drawings and define inspection standards. Proficient in MS Office and basic data analysis; capable of using statistical methods to interpret quality trends. Strong analytical and organizational skills; attention to detail with a results-oriented mindset. Effective verbal and written communication skills in both English and Chinese (to handle our Chinese supplies/ vendors) is preferred. Capable of preparing technical reports and communicating with internal and external stakeholders. Experience working with ISO management systems is preferred. Reliable, trustworthy, and willing to engage directly in on-site problem solving.