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Customer Service Officer

Surbana Jurong Group

SingaporeFull-timeOn-site

Posted 26 Jul 2026

About this role

Act as the first point of contact for visitors and clients to provide information and handle service applications. Manage customer feedback and complaints while ensuring compliance with company service quality standards. Candidates must have at least 3 GCE 'O' Level passes and a good command of spoken and written English. Prior customer service experience and a willingness to perform shift work, including weekends, are preferred.

What they're looking for

Customer ServiceCommunication SkillsComplaint ResolutionAdministrative SupportInterpersonal SkillsService RecoveryRecord ManagementEnglish Proficiency

Frequently asked questions

What does a Customer Service Officer at Surbana Jurong Group do?

Act as the first point of contact for visitors and clients to provide information and handle service applications. Manage customer feedback and complaints while ensuring compliance with company service quality standards. Candidates must have at least 3 GCE 'O' Level passes and a good command of spok…

What skills does this Customer Service Officer role need?

Key skills for this role include Customer Service, Communication Skills, Complaint Resolution, Administrative Support, Interpersonal Skills, Service Recovery.

How much does a Customer Service Officer at Surbana Jurong Group pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Service Officer role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Service Officer role?

You can apply directly on Surbana Jurong Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.