Swiss Re logo

Customer Success & Delivery Team Lead

Swiss Re

SingaporeFull-timeOn-site

Posted 5 Jun 2026

About this role

Lead customer success and delivery for underwriting, claims, and risk technology solutions across the APAC region. Own client success plans, delivery governance, and cross-functional coordination to ensure clients achieve measurable business value. Requires 8-12 years of experience in L&H insurance, reinsurance, or InsurTech with a strong track record in complex client-facing delivery. Must possess solid project management skills and the ability to influence senior stakeholders in a matrix environment.

What they're looking for

Customer Success ManagementProgram ManagementL&H InsuranceStakeholder ManagementDelivery GovernanceRisk TechnologyProject PlanningClient Relationship Management

Frequently asked questions

What does a Customer Success & Delivery Team Lead at Swiss Re do?

Lead customer success and delivery for underwriting, claims, and risk technology solutions across the APAC region. Own client success plans, delivery governance, and cross-functional coordination to ensure clients achieve measurable business value. Requires 8-12 years of experience in L&H insurance,…

What skills does this Customer Success & Delivery Team Lead role need?

Key skills for this role include Customer Success Management, Program Management, L&H Insurance, Stakeholder Management, Delivery Governance, Risk Technology.

How much does a Customer Success & Delivery Team Lead at Swiss Re pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Success & Delivery Team Lead role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Success & Delivery Team Lead role?

You can apply directly on Swiss Re's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.