About this role
The Service Manager is responsible for maintaining high levels of service and ensuring all IT operations activities are performed. This includes driving internal and external teams to resolve complex problems and ensuring compliance with SLAs and KPIs.
Candidates should have a bachelor's degree in a relevant field and a minimum of 5 years of experience in IT service management or related roles. Strong analytical, communication, and problem-solving skills are essential, along with proficiency in service management tools and knowledge of the ITIL framework.
What they're looking for
Service ManagementIncident ManagementProblem ResolutionAnalytical SkillsCommunication SkillsInterpersonal SkillsITIL FrameworkService Operations
Frequently asked questions
What does a Service Manager - SAP Brim (NBID) at Synapxe do?
The Service Manager is responsible for maintaining high levels of service and ensuring all IT operations activities are performed. This includes driving internal and external teams to resolve complex problems and ensuring compliance with SLAs and KPIs. Candidates should have a bachelor's degree in a…
What skills does this Service Manager - SAP Brim (NBID) role need?
Key skills for this role include Service Management, Incident Management, Problem Resolution, Analytical Skills, Communication Skills, Interpersonal Skills.
How much does a Service Manager - SAP Brim (NBID) at Synapxe pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Service Manager - SAP Brim (NBID) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Service Manager - SAP Brim (NBID) role?
You can apply directly on Synapxe's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.