About this role
The role focuses on managing IT incidents and changes to maximize service uptime and ensure system stability. Responsibilities include leading incident resolution calls, conducting root cause analysis, and managing the Change Advisory Board (CAB) process.
Requires a Bachelor's degree in IT and at least 5 years of experience in change and incident management, including SRE experience. ITIL Foundation certification is mandatory, with a strong emphasis on communication and problem-solving under pressure.
What they're looking for
Incident ManagementChange ManagementSite Reliability EngineeringITILObservabilityRoot Cause AnalysisStakeholder ManagementServiceNow
Frequently asked questions
What does a Associate Systems Engineer - Change / Incident Management (SRM) at Synapxe do?
The role focuses on managing IT incidents and changes to maximize service uptime and ensure system stability. Responsibilities include leading incident resolution calls, conducting root cause analysis, and managing the Change Advisory Board (CAB) process. Requires a Bachelor's degree in IT and at le…
What skills does this Associate Systems Engineer - Change / Incident Management (SRM) role need?
Key skills for this role include Incident Management, Change Management, Site Reliability Engineering, ITIL, Observability, Root Cause Analysis.
How much does a Associate Systems Engineer - Change / Incident Management (SRM) at Synapxe pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Associate Systems Engineer - Change / Incident Management (SRM) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Associate Systems Engineer - Change / Incident Management (SRM) role?
You can apply directly on Synapxe's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.