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Director, Service Management APAC

Syneos Health

SingaporeFull-timeOn-site

Posted 25 Jun 2026

About this role

Lead and coordinate regional end-user technology services and support functions across the APAC region. Drive operational excellence through automation, vendor performance management, and the improvement of the overall end-user experience. Requires a Bachelor's degree and at least 12 years of experience in IT support or service management, including regional leadership. Must possess advanced technical proficiency in Windows, macOS, and enterprise collaboration tools, along with strong vendor management skills.

What they're looking for

Team LeadershipService DeliveryIT Service ManagementVendor ManagementAutomation StrategyEndpoint Lifecycle ManagementStakeholder ManagementOperational Governance

Frequently asked questions

What does a Director, Service Management APAC at Syneos Health do?

Lead and coordinate regional end-user technology services and support functions across the APAC region. Drive operational excellence through automation, vendor performance management, and the improvement of the overall end-user experience. Requires a Bachelor's degree and at least 12 years of experi…

What skills does this Director, Service Management APAC role need?

Key skills for this role include Team Leadership, Service Delivery, IT Service Management, Vendor Management, Automation Strategy, Endpoint Lifecycle Management.

How much does a Director, Service Management APAC at Syneos Health pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Director, Service Management APAC role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Director, Service Management APAC role?

You can apply directly on Syneos Health's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.