About this role
Establish and lead the APAC support operations in Singapore, managing a team of 8-10 Support Engineers. Responsibilities include overseeing regional support queues, mentoring staff, and aligning regional outcomes with global strategy.
Requires 6+ years of technical SaaS support experience and 2+ years in a leadership role. Must have strong networking expertise (TCP/IP, DNS) and experience with identity management and multiple operating systems.
What they're looking for
Technical Support ManagementNetworking FundamentalsTCP/IPDNSFirewallsRoutingKubernetesIdentity Management
Frequently asked questions
What does a Team Lead, Customer Engineering at Tailscale do?
Establish and lead the APAC support operations in Singapore, managing a team of 8-10 Support Engineers. Responsibilities include overseeing regional support queues, mentoring staff, and aligning regional outcomes with global strategy. Requires 6+ years of technical SaaS support experience and 2+ yea…
What skills does this Team Lead, Customer Engineering role need?
Key skills for this role include Technical Support Management, Networking Fundamentals, TCP/IP, DNS, Firewalls, Routing.
How much does a Team Lead, Customer Engineering at Tailscale pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Team Lead, Customer Engineering role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Team Lead, Customer Engineering role?
You can apply directly on Tailscale's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.