DevOps Engineer (Stackops – Incident Management)

About the Role We are partnering with a leading public sector technology organisation to hire an experienced DevOps Engineer to join its StackOps (Incident Management) team. This is an exciting opportunity to work on enterprise-scale cloud platforms that support mission-critical digital services. You'll play a key role in building automation, improving platform reliability, and enhancing incident management capabilities through Infrastructure-as-Code, CI/CD, and observability solutions. If you're passionate about DevOps, Site Reliability Engineering (SRE), cloud automation, and platform engineering, this role offers exposure to large-scale engineering projects using modern cloud-native technologies. This will be a 24 months contract Key Responsibilities As a DevOps Engineer, you will: Develop and maintain Infrastructure-as-Code (IaC) using Terraform , Pulumi , and related automation tools. Build and enhance API integrations between observability platforms (e.g. Elastic, AWS/Azure native services, Dynatrace) and IT Service Management (ITSM) platforms. Design and develop automation for:Incident responseAlert routingAuto-remediationSelf-healing workflows Build, maintain, and optimise CI/CD pipelines to support reliable platform deployment. Improve platform reliability, resilience, and operational efficiency through automation and engineering best practices. Collaborate closely with Product Leads and engineering teams to continuously enhance the central StackOps platform. Troubleshoot production issues and implement scalable automation solutions to reduce operational overhead. What We're Looking For Essential Requirements Minimum 6 years of experience in DevOps , Site Reliability Engineering (SRE) , Platform Engineering , or Software Engineering . Strong programming skills in at least one of the following:PythonGoNode.js Hands-on experience with:TerraformPulumiAnsibleAWS and/or Microsoft AzureCI/CD pipeline developmentREST API integration Experience working with observability and monitoring platforms such as:Elastic StackOpenTelemetryDynatraceDatadog Experience integrating ITSM platforms, including:Jira Service Management (JSM)ServiceNowPagerDuty Strong analytical, troubleshooting, and automation skills. Ability to work effectively in a collaborative, fast-paced engineering environment. Preferred Experience Candidates with experience in the following areas will be highly regarded: Large-scale enterprise or public sector platform engineering Internal Developer Platforms (IDP) Incident Management platforms AIOps solutions Auto-remediation and self-healing automation High availability (HA) and resiliency engineering Enterprise monitoring and observability platforms Cloud-native platform engineering and operational excellence