Level 2 IT Support Engineer | Network Support, Servers, Infrastructure >> Logistics & Supply Chain

YOUR NEW JOB As a Level 2 IT Support Engineer, you'll support and maintain the company's infrastructure environment, including servers, networks, warehouse management systems, & data centre operations. You'll be involved in both day-to-day support and infrastructure improvement projects. This is a 12-month renewable contract role. Work will be onsite in Tuas, Mon Fri office hours. WHAT YOU'LL BE DOING Administer and support warehouse management systems & server environments Maintain and troubleshoot network infrastructure including switches, routers, firewalls, WiFi controllers, & access points Install, configure, and upgrade servers, systems, & infrastructure components Monitor system performance, capacity, backups, & disaster recovery processes Support virtualisation platforms & high-availability environments Assist with cybersecurity hardening, IT compliance, & audit activities Support infrastructure refresh & improvement projects Provide technical support for operational & business users WHAT IS NEEDED FROM YOU 1.5+ years of experience as a Level 2 IT Support Engineer, Infrastructure Engineer, or Network Engineer Must have hands-on experience with network equipment and switch configuration Experience supporting servers, infrastructure, & enterprise IT environments Familiarity with Windows Server, VMware, vCenter, Veeam, Linux, Red Hat, or similar technologies Understanding of LAN, WAN, routing, switching, & wireless networking Good troubleshooting & problem-solving skills Open to occasional overtime WHAT WILL MAKE YOU STAND OUT Experience supporting warehouse, logistics, or manufacturing environments Exposure to high-availability systems & virtualisation platforms Experience with infrastructure projects & system upgrades Knowledge of IT security, compliance, & audit requirements