6723 - Product Specialist – Fintech Digital Products (Fintech | $3.5K–$3.8K | Bras Basah | Agile, Sdlc, Analytics Tools)

Position: Product Specialist Working Location: Bras Basah Working Hours: 8am to 5pm/8.30am to 5.30pm/9am to 6pm/930am to 630pm (flexi) Working Days: Monday - Friday Salary Range: $3500 - $3800 KEY ROLE(S), RESPONSIBILITIES AND DUTIES Define and communicate the product vision, strategy, and road map in alignment with company goals and business objectives Collaborate with clients, stakeholders, and internal teams to gather and define project requirements, scope, objectives, and acceptance criteria Prioritise the product backlog and manage the entire product lifecycle from conceptualisation to post-launch optimization Break down complex requirements into actionable engineering tasks, set timeframes, estimate timelines with engineering teams, and establish detailed project plans Monitor project progress, identify technical risks, develop mitigation strategies, and address issues promptly Act as the central point of contact, translating technical concepts into business-friendly language and communicating project status to all participants and leadership Conduct user testing and internal dogfooding cycles, gather feedback, triage issues, file actionable tickets, verify fixes, and communicate outcomes to stakeholders Drive product adoption and user engagement by analysing usage patterns, identifying drop-off points, and implementing strategies to improve retention and active usage Engage proactively with product owners, business units, and branch teams to understand on-the-ground needs, conduct training sessions, and gather feedback for product improvements Define and monitor key product metrics and analytics to assess performance and identify areas for improvement Create and maintain comprehensive product and project documentation, including technical decisions, architecture changes, plans, and reports Coordinate technical reviews, sign-offs, and testing efforts to ensure requirements and quality standards are met before deployment, and monitor post-deployment issues P…