Ab03 - Customer Service Executive (Childcare)

Title: Customer Service Executive Location: Punggol Salary: $3000 - $3800 (Depends on experience) Working days and timing: Mon - Fri, 9am - 6.30pm Responsibility: Operations * Increase enrolment through engagement of customers. * Handle and ensure smooth fee collection. * Answer all calls in a courteous manner, route calls, take messages and provide information to customers. * Greet all visitors and ensure that all security procedures are upheld. * Prepare and submit reports. * Ensure safety and health of children at all times. * Maintain a good administrative system for the centre, ensure all data, records and reports are updated and compiled timely. * Responsible for registration and maintaining the waiting list as well as assisting the in the daily operations of the Centre. Administration * Ensures the centre administration functions smoothly. * Coordinate and distribute Centre correspondence. * Maintain appearance of reception and office and common areas. * Update and maintain centre files in an orderly manner in accordance with regulations and guidelines. * Coordinate and ensure office equipment is in working order. * Liaise with suppliers to ensure timely delivery of goods and services. * Handle claims for petty cash accounts. Communications * Interface with parents on enrolment matters, school fee collections and operation enquiries. * Maintain positive relationships with parents, children and co-workers. Personal Development * Attend training workshops, conferences in order to maintain and improve professional competence. Requirement: * Childcare customer service/admin experiences If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶) ❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |📍The Supreme HR Advisory EA No: 14C7279