Customer Support Officer (1 Year Contract) [5 Days / Amk] (Kckc)

Working days: Monday - Friday 830am to 530pm Location : Ang Mo Kio Techplace Salary: $3,500 - $4,000 Mode: 1 year Contract Job Responsibilities: Ensure good customer service through professional and timely handling of customers’ enquiries, orders, quotations, service requests, concerns and escalations Proactively communicate orders and shipment status updates, risks advice and recommendations to customers as well as senior management Coordinate closely with internal departments to ensure timely orders fulfilment and resolution of customer issues Build and maintain strong relationships with customers, internal departments and senior management Maintain accurate and detailed documentation including customer reports and operational records Ensure compliance with company and customer policies, quality standards and regulatory requirements Job Requirements Bachelor’s Degree or Diploma in Business Administration, Engineering, Operations Management or related field Minimum 3 years of relevant working experience in sales coordination, customer service, sales support, order fulfilment or customer support role Experience in machinery, equipment or technical service industry will be an added advantage Able to work after office hours when required for urgent customer support Kelly Chong Reg No:R26161160 The Supreme HR Advisory Pte Ltd EA No: 14C7279