Full Time Admin

Love Animals? Join Our Team! Are you a dog and cat lover looking to work in a fun and rewarding environment? We're looking for a full-time experienced Administrative Executive to join our dynamic team at our pet hotel. In this role, you’ll support the day-to-day operations by managing client accounts, coordinating check-ins and check-outs for our furry guests, handling bookings and enquiries, and providing top-notch customer service. You'll work closely with our Operations Manager to help keep everything running smoothly. We're looking for someone with a positive attitude, strong administrative skills, and a genuine love for animals. If you're great with people and pets, we want to hear from you! Key Responsibilities: Provide excellent customer service and handle customer recovery when needed Communicate with clients primarily via WhatsApp and phone Manage bookings and respond to enquiries Verify and record AVS-required documentation Process payments and ensure accurate settlement of accounts Assist with pet care duties when necessary Requirements: Proven experience in administrative and customer service roles Comfortable handling both dogs and cats Able to communicate clearly in English (additional languages are a plus) Must be Singaporean or PR If you're passionate about pets and enjoy a fast-paced, customer-facing role, we’d love to meet you. Apply now and be part of a team that puts animals first! How to Apply: If this sounds like the perfect role for you, please email your resume to jia@thewagington.com.sg and introduce yourself briefly in the email. Kindly note that only shortlisted candidates will be contacted.