L&D & Operations Executive

Duties& Responsibilities Support the planning and smooth delivery of training programmes. Prepare learning materials, assessments, training resources and classrooms. Support learners, trainers and training operations before, during and after each class. Ensure all training records and documents are complete, accurate and compliant. Handle learner registration, enquiries, payments and general course administration. Support the development and improvement of learning materials, assessments and work processes. Support learning technologies, training equipment and digital platforms. Maintain training resources, inventory and a clean, safe learning environment. Support training activities at different venues when required. Perform any other duties assigned by the Company. Requirements Diploma, NITEC or equivalent qualification. Relevant experience in Learning & Development, Training Administration, Operations or Customer Service is an advantage. Good communication and interpersonal skills. Organised, detail-oriented and able to manage multiple tasks. Responsible, proactive and willing to learn. Comfortable using digital tools and learning new technologies. Able to work independently and as a team. Understands the importance of compliance, confidentiality and data privacy. Able to travel to different training venues when required. WhatMakes You Successful in This Role We arelooking for someone who: Takes ownership and responsibility for their work. Checks facts carefully and follows company processes. Thinks of solutions before asking for help, and seeks approval before making changes. Learns quickly and adapts well to changes. Communicates clearly and updates the team promptly. Treats learners, trainers and colleagues with respect and professionalism. Supports the team and contributes to a positive working environment. Takes pride in delivering quality work