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Technical Support Engineer Lead

Thunes

SingaporeFull-timeOn-site

Posted 26 May 2026

About this role

Lead and develop a squad of Technical Support Engineers in the APAC region to ensure the stability and performance of a global payment platform. Conduct deep technical investigations across applications, APIs, and databases to resolve complex operational issues and drive long-term reliability. Requires strong technical expertise in SQL, API concepts, and log analysis, alongside proven experience in team leadership and organizational management. Candidates must be able to translate complex business problems into technical investigations within a fast-paced FinTech environment.

What they're looking for

Team LeadershipSQLAPI TroubleshootingLog AnalysisSFTPJiraFinancial ReconciliationTechnical Troubleshooting

Frequently asked questions

What does a Technical Support Engineer Lead at Thunes do?

Lead and develop a squad of Technical Support Engineers in the APAC region to ensure the stability and performance of a global payment platform. Conduct deep technical investigations across applications, APIs, and databases to resolve complex operational issues and drive long-term reliability. Requi…

What skills does this Technical Support Engineer Lead role need?

Key skills for this role include Team Leadership, SQL, API Troubleshooting, Log Analysis, SFTP, Jira.

How much does a Technical Support Engineer Lead at Thunes pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Technical Support Engineer Lead role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Technical Support Engineer Lead role?

You can apply directly on Thunes's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.