Market Administrator

TP ICAP operates at the heart of the world’s financial, energy and commodities markets. We are professional intermediaries playing a pivotal role in the world’s financial markets, covering FX, Rates, Credit, Equities, Energy & Commodities. Globally, we are a leading provider of market participants, with execution via a range of regulated venues, covering a full spectrum of over-the-counter (OTC) asset classes. Matching buyers and sellers, we facilitate the development of liquidity and price discovery in these markets and provide insight and context to our clients. We operate a hybrid model where brokers provide business-critical intelligence to clients. It’s supplemented by proprietary screens for historical data, analytics and execution functionality. Our clients include banks, insurance companies, pension and hedge funds, asset managers, energy producers and refiners, as well as risk and compliance managers and charities. We are known in the market for our Honesty, Integrity and Excellence in the provision of service to our clients. Above all else, we Respect our clients and each other, without bias. Employees are expected to uphold the values and principles of our cultural framework in performance of their job duties. Job duties: • Coordinate with the development team in Singapore to improve and test system enhancements. • Deal with all STP processing, trade reporting and operational aspects for the management of products. • Constantly review system static data to so that it is kept up to date. • Help the sales team to ensure post trade and other queries from traders and middle office staff is dealt with quickly and efficiently via email and telephone. • Have a strong overall product knowledge. Understand how your clients use them – support them and offer ideas for improvement • Be on top of new products – be at the forefront of understanding new eSolutions and capabilities. Innovate and contribute to their design and work alongside UX to find best way to market • Liaise with colleagues in other regions to ensure the systems are kept up to date across currencies. • Provide administrative support to the Sales team. • Create post trade revenue reports for Finance and Senior Management. • Occasional weekend system testing. • Responsibility for ensuring that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. It is your responsibility to ensure compliance with operational risk requirements (e.g. cultural behaviours, security policies and regulatory requirements) • Complete any mandatory training by the required deadlines. • Act with integrity and due skill, care and diligence in carrying out your duties Person Specification Client Focused • Personable and engaging • Communicates effectively and efficiently to internal and external stakeholders • Build relationships and networks with both internally and externally wherever possible • Demonstrates strong customer focus • Demonstrates ability to work effectively with others • Constructively handles disagreements to reach a resolution • Ability to work with diverse groups/ personalities Innovative • Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights • Seeks opportunities for improvements • Handles situations and problems with innovation and creativity • Dynamic & Competitive • Demonstrates high levels of energy in seeking out and achieving new goals • Goes that “extra mile” • Is a self-starter • Shows evidence of being comfortable working in fast paced or pressured environments • Enjoys a challenge and is able to escalate • Does not give up easily Open & Communicative • Adapts communication style to suit audience • Projects personal credibility • Interacts confidently without being overbearing • Ability to work effectively in a high pressure environment • Keeps emotions under control in difficult situations • Handles criticism constructively Professional Integrity • Able to demonstrate honesty, integrity and professionalism • Promotes loyalty to TP ICAP and its principles • Works ethically and shows respect for both professional and company values Effective • Excellent attention to detail, highly organised with a proactive approach • Strong analytical ability and problem solving skills