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Assistant Manager, Customer Service

Transamerica Life ( Bermuda ) Ltd.

SingaporeFull-timeOn-site

Posted 5 May 2026

About this role

Supports the manager in day-to-day HNW business operations, ensuring regulatory compliance and meeting department KPIs. Drives continuous improvement in service quality and operational efficiency through a customer-centric approach. Requires a university degree and at least 8 years of experience in customer service or policy administration within the life insurance industry. Must be proficient in MS Office and have the ability to handle documents and queries in Chinese.

What they're looking for

Customer ServicePolicy AdministrationLife Insurance KnowledgeCDDAMLRisk ControlMS OfficePower BI

Frequently asked questions

What does a Assistant Manager, Customer Service at Transamerica Life ( Bermuda ) Ltd. do?

Supports the manager in day-to-day HNW business operations, ensuring regulatory compliance and meeting department KPIs. Drives continuous improvement in service quality and operational efficiency through a customer-centric approach. Requires a university degree and at least 8 years of experience in …

What skills does this Assistant Manager, Customer Service role need?

Key skills for this role include Customer Service, Policy Administration, Life Insurance Knowledge, CDD, AML, Risk Control.

How much does a Assistant Manager, Customer Service at Transamerica Life ( Bermuda ) Ltd. pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Assistant Manager, Customer Service role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Assistant Manager, Customer Service role?

You can apply directly on Transamerica Life ( Bermuda ) Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.