About this role
The Senior Customer Success Manager is responsible for driving revenue growth and product adoption across a book of business in the APAC region. This involves managing strategic relationships with high-profile customers and aligning product capabilities with business requirements.
Candidates need 5+ years of B2B software customer success experience, preferably within security, compliance, or fintech industries. A post-secondary degree and a proven track record of managing multi-million dollar SaaS accounts are required.
What they're looking for
Enterprise Customer ManagementSaaS Product AdoptionChurn MitigationData AnalysisCRM ProficiencySalesforcePresentation SkillsQuarterly Business Reviews
Frequently asked questions
What does a Senior Customer Success Manager at Trulioo do?
The Senior Customer Success Manager is responsible for driving revenue growth and product adoption across a book of business in the APAC region. This involves managing strategic relationships with high-profile customers and aligning product capabilities with business requirements. Candidates need 5+…
What skills does this Senior Customer Success Manager role need?
Key skills for this role include Enterprise Customer Management, SaaS Product Adoption, Churn Mitigation, Data Analysis, CRM Proficiency, Salesforce.
How much does a Senior Customer Success Manager at Trulioo pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Customer Success Manager role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this Senior Customer Success Manager role?
You can apply directly on Trulioo's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.