Service Engineer | 5 Days | Mnc | Hands On Experience

Key Responsibilities · Provide technical and debug assistance included product training. · Handle product, technical, warranty, spare parts enquiries and complaints from end-customers, distributors, dealers and e-commerce platform. · Study in-warranty claims, compiling of F-Cost report. · Monitor quality issue and abnormal defect to make report to factory, take necessary action against warehouse, distributor and factory. · Create training materials, technical procedures, service manuals and part guides for distributors. · Handle defective unit exchange to end customer, follow up defective unit repair, checking and grading at contractor before return to warehouse. · Handle COC renewal, COC and WELS testing and registration for new product. · Assist distributor to conduct field test for new products. · Support for establish of service management and service centre for local and export market. Requirements · Minimum Diploma in Engineering or related discipline · Minimum 2 years of experience of experience in consumer electronics after sales management industry. · Strong product technical knowledge in home appliances and audio visual. · Proficient in Microsoft Excel applications, especially advance formula such as V-lookup, Pivot Table, and etc. HOW TO APPLY: Interested applicants, kindly send your resume in MS WORD format to ref84@trustrecruit.com.sgor please click on “Apply Now” and provide the below details in your resume. We regret only shortlisted candidates will be notified. Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website www.trustrecruit.com.sg. Trust Recruit Pte Ltd EA License No: 19C9950 EA Personnel: Lee Jia Chian (Jayleen) EA Personnel Reg No: R24124361