About this role
Responsible for collecting delinquent accounts and negotiating repayment plans to minimize risk and foreclosures. This includes making high-volume daily calls to customers and updating collection systems.
Candidates must be able to handle 200 to 250 calls daily and meet management KPIs. Proficiency in Microsoft Office and strong negotiation and communication skills are required.
What they're looking for
Debt CollectionNegotiationCustomer ServiceAnalytical SkillsCommunication SkillsMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint
Frequently asked questions
What does a Senior Officer, Client Services (Credit) - Collections at UOB do?
Responsible for collecting delinquent accounts and negotiating repayment plans to minimize risk and foreclosures. This includes making high-volume daily calls to customers and updating collection systems. Candidates must be able to handle 200 to 250 calls daily and meet management KPIs. Proficiency …
What skills does this Senior Officer, Client Services (Credit) - Collections role need?
Key skills for this role include Debt Collection, Negotiation, Customer Service, Analytical Skills, Communication Skills, Microsoft Word.
How much does a Senior Officer, Client Services (Credit) - Collections at UOB pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Officer, Client Services (Credit) - Collections role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Senior Officer, Client Services (Credit) - Collections role?
You can apply directly on UOB's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.