About this role
Support clients with day-to-day trade transaction queries via phone and email while acting as a trade product advisor. Collaborate with stakeholders to fulfill client requests and ensure accurate reporting of department KPIs.
Requires a degree and 3-5 years of relevant experience with a strong understanding of trade products. Candidates must possess excellent communication skills and the ability to work independently with internal and external parties.
What they're looking for
Trade Products KnowledgeCustomer ServiceStakeholder ManagementKPI MonitoringVerbal CommunicationEmail WritingTrade Transaction Query HandlingClient Relationship Management
Frequently asked questions
What does a ManagerManager, Customer Service (Trade), Group Tech & Ops at UOB do?
Support clients with day-to-day trade transaction queries via phone and email while acting as a trade product advisor. Collaborate with stakeholders to fulfill client requests and ensure accurate reporting of department KPIs. Requires a degree and 3-5 years of relevant experience with a strong under…
What skills does this ManagerManager, Customer Service (Trade), Group Tech & Ops role need?
Key skills for this role include Trade Products Knowledge, Customer Service, Stakeholder Management, KPI Monitoring, Verbal Communication, Email Writing.
How much does a ManagerManager, Customer Service (Trade), Group Tech & Ops at UOB pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this ManagerManager, Customer Service (Trade), Group Tech & Ops role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this ManagerManager, Customer Service (Trade), Group Tech & Ops role?
You can apply directly on UOB's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.