Lounge Assistant (Part Time)

Working Hours - 7am to 1pm Primary Responsibilities Professionalism : Maintain a professional and positive attitude towards colleagues and supervisors, following the Hotel's Standard Operating Procedures. Confidentiality : Safeguard guest confidentiality and store personal data properly. Guest Experience : Develop a close rapport with in-house guests, gather preferences, and provide personalized service to ensure a memorable stay. Food and Beverage Standards : Possess Food and Beverage skills, ensuring a high level of dining experience and following safety and hygiene policies. Feedback : Gather guest feedback and report to management for service improvements. Lounge Service : Handle service and address guest needs in the Pacific Lounge, adhering to Pan Pacific Brand and LQA standards. Ordering and Stock Management : Place ingredient orders through the property’s ordering system, ensuring correct quantities, material codes, and delivery dates. Receive purchased items, verify quality and quantity, and reject damaged goods. Equipment and Maintenance : Ensure all department equipment is in good working condition and report any issues to the supervisor for resolution. Buffet and Dining Setup : Assist with setting up and clearing buffet counters and dining areas. Food Quality Monitoring : Monitor the quality and quantity of food and beverages served, ensuring proper storage and adequate temperatures to prevent bacterial growth. Cleanliness : Maintain cleanliness of chinaware, silverware, glasses, trays, and trolleys used during food service. Sanitize work tools and workstation regularly in line with health regulations. Dish Preparation : Assist in the preparation and finishing of dishes during service as instructed by the supervisor. Understand that this list is not exhaustive and may change based on business needs, menu changes, or other factors.