Healthcare Quality Assurance Associate Manager

The Healthcare Quality Assurance (QA) Associate Manager communicates the quality policy and objectives to help ensure the maintenance of the overall healthcare compliance for the operation/department. He/She reviews global standard operating procedures (SOPs), reviews and approves client and facility work instructions, trains QA personnel and internal clients on SOPs and regulatory topics, and oversees the maintenance of the quality management system. This position participates in internal, client, and agency audits, and follows up on audit outcomes. He/She maintains knowledge of healthcare quality and regulatory requirements and assesses and addresses risks associated with changes as well as transporting healthcare products. This position oversees multiple facilities and supervises specialists. Responsibilities Interfaces with Internal Groups, Clients, and Agencies Consults with internal groups (e.g., Operations, Building and System Engineering, Business Development, IT, etc.) and investigates and resolves healthcare issues to ensure compliance with rules and regulations. Assists with internal groups (e.g. Business Development, Solutions and Implementation, Operations, IT, etc.) to review new business opportunities to advise on certification and licensing requirements to be in compliance with ever changing local regulations and global SOP. Reviews policies, procedures, and regulations with clients to determine specialized requirements and ensure compliance. Interfaces with client QA departments and attends sales presentations and business reviews to support the coordination of client activities. Participates in regulatory agency interactions to interpret rules and regulations. Assists in agency follow-ups after inspections and discovery of internal issues to meet respective agency requirements. Follows up with clients after audits to identify issues and mutually acceptable solutions. Maintains Quality Documents and Procedures Writes and revises global standard o…