Visitor Management Officer

We are hiring Visitor Management Officer to support visitor operations, booking management, and tour coordination at a secured facility. Key Responsibilities Handle visitor enquiries via hotline, email, and booking systems Manage visitor registrations and ensure security clearance compliance Maintain and update tour schedules and visitor records Coordinate arrival, departure, and flow of tour groups Perform daily system checks and operational logs Issue, collect, and manage RFID wristbands Prepare weekly, monthly, and ad-hoc visitor reports Ensure visitors are briefed on rules, conduct, and security procedures Requirements Minimum GCE ‘O’ Level passes (A1–C6) Valid STB Tourist Guide License (preferred ) Experience in visitor services, operations, museum, or security-related environments preferred Good communication skills. Working Hours Mondays to Thursdays: 8:30 a.m. to 6:00 p.m.; and Fridays: 8:30a.m. to 5:30p.m. Closed on Sundays & Public Holidays Other Information Business casual dress code Training provided upon onboarding Must be comfortable working in a secured operational environment