Customer Service Officer (Outlet)

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities: · Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly. · Collect new or outstanding billing and payment from the Client. · Print and hand over service invoices accurately. · Call Clients, to book, remind and follow up on appointments. · Answer all incoming calls promptly, and record call details accurately. · Any other ad hoc duties assigned by the supervisor or Management. Requirements: · Minimum 1 year of administrative experience, as a clerk or receptionist. · Minimum a Nitec in any discipline. · Well-groomed, courteous, and meticulous. · Excellent interpersonal and communication skills. · Able to correspond with English and Mandarin-speaking clients.