Senior System Quality Engineer

About Venti Technologies Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters. Position overview The System Engineer is responsible for end-to-end system-level quality, integrating cross-functional components, and ensuring efficient issue resolution and continuous system improvement. This role bridges triage, development, and validation, evolving from issue handling to system ownership and optimization. Role responsibilities System-Level Ownership Own system behavior across modules (perception, planning, control, etc.) Understand and manage cross-component dependencies and interfaces Advanced Triage & Root Cause Analysis Lead complex issue investigations beyond surface-level triage Drive root cause analysis across software, data, and system interactions Ensure high-quality and timely resolution of critical issues Cross-Functional Coordination Act as the central point between engineering, testing, and operations teams Align priorities and drive resolution across multiple stakeholders System Quality & Process Improvement Identify systemic issues and recurring patterns Improve triage workflows, feedback loops, and system robustness Propose and implement scalable solutions (not just case-by-case fixes) Data-Driven Decision Making Use logs, metrics, and field data to diagnose issues and guide improvements Define KPIs for system performance and triage efficiency Technical Leadership (Emerging) Influence system design decisions based on real-world issues Contribute to architecture discussions and quality strategy Required experience Strong system thinking and ability to understand complex, integrated systems Experience in debugging, triage, or system integration (AV or similar complex systems preferred) Ability to work across teams and drive alignment Strong analytical and problem-solving skills Familiarity with logs analysis, data pipelines, and debugging tools