About this role
Responsibilities: Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Establish contact (courtesy calls) with guests and render assistance where necessary. Ensure efficient and courteous service in baggage and transport handling as well as general enquiries. Any other reasonable job tasks as assigned. Requirements: PSLE or equivalent. Willing to perform rotating shifts. Positive attitude with outgoing personality and good communication skills. Experience in hospitality and knowledge of Opera is preferred. Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.
What they're looking for
Resolve Guest ComplaintsDealing With EnquiriesReceptionist DutiesInterpersonal Skills
About Vibe Hotel Singapore Orchard
Industry: Accommodation & food services
Frequently asked questions
What does a Senior/Guest Service Assistant at Vibe Hotel Singapore Orchard do?
Responsibilities: Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Establish contact (courtesy calls) with guests and render assi…
What skills does this Senior/Guest Service Assistant role need?
Key skills for this role include Resolve Guest Complaints, Dealing With Enquiries, Receptionist Duties, Interpersonal Skills.
How much does a Senior/Guest Service Assistant at Vibe Hotel Singapore Orchard pay?
This role lists a salary of S$2,000 – S$2,600 per month.
Is this Senior/Guest Service Assistant role remote, hybrid, or on-site?
The listing is based in D09 Cairnhill, Orchard, River Valley. Check the posting for remote or hybrid options.
How do I apply for this Senior/Guest Service Assistant role?
You can apply directly on Vibe Hotel Singapore Orchard's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.