Floor Supervisor

Staff members responsible for all aspects of the customer experience, including setting up customers on the simulators and taking food and beverage orders. Responsibilities include the following: Front Desk Management * Greet customers * Create and manage bookings on our booking software * Respond to emails in a timely manner * Answer phone calls Customer Service * Provide tours of the facility * Set up customers on the golf simulators Membership * Keep bag room organised and pull bags for our members * Remember names and preferences of members Golf Simulators * Ensure the customers are enjoying their golf experience * Conduct basic simulator maintenance and troubleshooting * Ensure the technology is working properly Food and Beverage * Take food and drink orders and serve to customers in a timely manner * Bus the area routinely * Prepare drinks on the menu Other Duties * Inventory and ordering * Manage relationship with suppliers * Assist scheduling * Assist managers * Keep outlet neat and organised