VS

Customer Service Manager

Visier Solutions Inc

SingaporeFull-timeOn-site

Posted 17 Jun 2026

About this role

Drive product adoption and value realization while managing commercial renewals and revenue expansion within a portfolio of enterprise accounts. Lead executive-level strategic business reviews and coordinate cross-functional efforts to resolve complex customer escalations. Requires over 5 years of blended experience in Enterprise SaaS Customer Success and Account Management with a proven track record of C-suite engagement. Must possess strong financial literacy, the ability to navigate complex procurement processes, and flexibility to travel within the APAC region.

What they're looking for

Customer SuccessAccount ManagementEnterprise SaaSContract NegotiationRevenue ExpansionExecutive StorytellingStrategic Business ReviewsFinancial Literacy

Frequently asked questions

What does a Customer Service Manager at Visier Solutions Inc do?

Drive product adoption and value realization while managing commercial renewals and revenue expansion within a portfolio of enterprise accounts. Lead executive-level strategic business reviews and coordinate cross-functional efforts to resolve complex customer escalations. Requires over 5 years of b…

What skills does this Customer Service Manager role need?

Key skills for this role include Customer Success, Account Management, Enterprise SaaS, Contract Negotiation, Revenue Expansion, Executive Storytelling.

How much does a Customer Service Manager at Visier Solutions Inc pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Customer Service Manager role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Customer Service Manager role?

You can apply directly on Visier Solutions Inc's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.