Air Freight Officer (East / 5 Days + Alternate Half Saturday) [El]

Handle customer inquiries on airfreight services, rates, schedules, and documentation. Coordinate with internal teams for smooth and timely shipment processing. Assist customers with bookings, pickups, and shipment tracking. Resolve customer concerns professionally and efficiently. Ensure compliance with airfreight regulations and customs requirements. Promptly update shipment milestones. Maintain accurate records of customer interactions and shipment details. Collaborate with operations to improve processes and service quality. Keep customers informed of any delays or changes in their shipments. We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers. Wecruit Pte Ltd EA License No: 20C0270