Retail Executive

🌟 We’re Opening Soon — Be the Face of Our Brand! 🌟 We are excited to be opening a new Souper Tang outlet and are looking for passionate and customer-focused individuals to join us as Retail Executive. This role is ideal for individuals who are keen to be part of a growing brand and ready to embark on a rewarding journey in a dynamic retail environment. As a Retail Executive, you will be responsible for delivering exceptional customer experience by actively engaging with customers, promoting our products, and driving sales performance. You will play a key role in representing the brand, maintaining high standards of store presentation, and contributing to the successful launch and ongoing operations of the new outlet. If you are enthusiastic, service-oriented, and motivated to grow with us, we welcome you to be part of our team and build a remarkable journey together at Souper Tang. Key Responsibilities: • Engage with customers in a friendly and approachable manner to understand their needs and preferences. • Demonstrate product features and benefits to customers to encourage sales. • Provide accurate information about products or services, including pricing, specifications, and promotions. • To promote retail items and assist customers in making purchasing decisions by upselling related products or accessories. • Provide samples to both walk in shoppers and dine in customers. • Maintain a clean and organized retail environment, including product displays and demonstration areas. • Monitor inventory levels daily and communicate with management regarding stock replenishment needs. • Meet or exceed sales targets and contribute to the overall success of the retail team. • Stay informed about product updates, industry trends, and competitor activities. • Handle customer inquiries, complaints, and returns in a professional and timely manner. • Collaborate with team members to achieve store objectives and deliver exceptional customer service Job Requirements: • Prior experience in retail, customer service, or sales environment preferred; candidates without experience but with a positive attitude may be considered • Strong interpersonal and communication skills, with the ability to engage customers effectively • Customer-oriented mindset with a friendly, approachable, and service-driven attitude • Ability to demonstrate products confidently and explain features and benefits clearly • Basic understanding of sales techniques, including upselling and cross-selling • Good product knowledge awareness or willingness to learn quickly • Ability to handle customer feedback, inquiries, and complaints professionally • Strong sense of responsibility in maintaining store cleanliness and visual merchandising standards • Basic inventory awareness and attention to detail • Able to work both independently and as part of a team in a fast-paced environment • Willing to work retail hours, including weekends and public holidays • Self-motivated with a results-driven approach to achieve sales targets If you’re a team player with a positive attitude and a passion for service, we’d love to meet you. ✨ Start your journey with us. Learn, grow, and shine together.