Assistant Service Manager (New Outlet)

Position Summary: 🌟 We’re Opening Soon — Step Into Leadership With Us! 🌟 Souper Tang is launching a brand-new outlet in Singapore, and we’re inviting enthusiastic individuals to join us on this exciting journey! If you’re passionate about hospitality and ready to take the next step in your career, this opportunity is for you. We are looking for a motivated and hands-on Restaurant Supervisor to support the daily operations of our outlet and help deliver an exceptional dining experience. Key Responsibilities: • Oversee all front and back of the house restaurant operations. • Ensure customer satisfaction through promoting excellent service. • Respond to customer complaints tactfully and professionally. • Maintain quality control for all food served. • Analyse staff evaluations and feedback to improve the customer’s experience. • Project future needs for goods, kitchen supplies, and cleaning products; order accordingly. • Oversee health code compliance and sanitation standards. • Look for ways to cut waste and decrease operational costs. • Generate weekly, monthly, and annual reports. • Train new employees and provide on-going training for all staff • Other job tasks requirements as assigned by Outlet Restaurant Manager Job Requirements: • Minimum 2 years of experience in a supervisory role within the food & beverage industry. • Strong interpersonal and communication skills. • Basic understanding of POS systems and cash handling. • Ability to lead, train and motivate a team. • Comfortable to work on weekends, and public holidays. • Demonstrated commitment to customer satisfaction and team support. If you thrive in a fast-paced environment, enjoy leading teams, and are passionate about creating memorable guest experiences, we want to hear from you. ✨ Grow your career. Lead with confidence. Be part of our journey. ✨